PRIVACY POLICY

GreyStone Media Group Ltd  ·  Last updated: 1 July 2026

1. Introduction

GreyStone Media Group Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website greystonemediagroupltd.co.uk and use our services.

Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Who We Are

GreyStone Media Group Ltd is a UK-based digital advertising and media monetisation company registered in England and Wales.

For questions about this policy, contact us at: [email protected]

3. Information We Collect

3.1 Information You Provide to Us

When you fill out our contact or enquiry form, we may collect:

  • Your full name
  • Your email address
  • Your company name
  • Information about your project, goals, and timeline

3.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Pages visited and time spent on the site
  • Referring website addresses
  • Device information

4. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide the services you request
  • To communicate with you about your project or our services
  • To improve and optimise our website
  • To comply with our legal obligations
  • To send relevant updates or information (only where you have consented)

5. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

  • Legitimate interests — responding to enquiries and running our business
  • Consent — where you have explicitly agreed to receive communications
  • Legal obligation — where required by law

6. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

  • Service providers who assist us in operating our website and conducting our business (e.g. hosting, CRM, email platforms) — all bound by confidentiality obligations
  • Regulatory authorities or law enforcement agencies where required by law

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for 2 years, after which it is securely deleted.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right of access — to request a copy of your personal data
  • Right to rectification — to correct inaccurate data
  • Right to erasure — to request deletion of your data
  • Right to restriction — to limit how we process your data
  • Right to data portability — to receive your data in a structured format
  • Right to object — to object to processing based on legitimate interests

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. Cookies

Our website may use cookies to enhance your experience. Cookies are small data files stored on your device. You can control cookies through your browser settings. For more information, visit www.allaboutcookies.org.

10. Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of the website after changes constitutes acceptance of the revised policy.

13. Contact & Complaints

For questions about this Privacy Policy, contact us at: [email protected]

If you are unsatisfied with our response, you may lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk or by calling 0303 123 1113.